Privacy notice

V-easy Privacy Policy - How We Handle Your Data

Last updated: 09/2025

At V-easy, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under the UK GDPR.

1. Who we are

V-easy is a UK-based business providing digital solutions for local companies. Our mission is to help businesses achieve more autonomy, productivity, and efficiency.

  • Business name: V-easy Digital Solutions

  • Registered in: Gateshead, Tyne & Wear, United Kingdom

2. What data we collect

We only collect the data we need to provide our services. This may include:

  • Contact details: name, email address, phone number (when you fill in forms or contact us).

  • Business information: company name, job title, and related details if provided voluntarily.

  • Website usage: analytics data such as pages visited, time spent, and clicks (via cookies or tracking tools like Google Analytics).

  • Communications: records of emails or messages you send us.

We do not collect sensitive personal data (e.g. health information, political opinions).

3. How we use your data

We use your personal data for:

  • Responding to enquiries and providing customer support.

  • Delivering our AI services and digital solutions.

  • Sending updates or marketing emails (only if you have opted in).

  • Analysing website performance and improving user experience.

  • Meeting our legal and regulatory obligations.

We will never sell your data to third parties.

4. Lawful basis for processing

Under UK GDPR, we rely on the following bases:

  • Consent – when you opt in to receive marketing.

  • Contract – when we need your data to provide a service you’ve requested.

  • Legitimate interests – to improve our website and services.

  • Legal obligation – where the law requires us to keep records.

5. How we store and protect your data

  • Data is stored securely using reputable cloud providers.

  • Access is limited to authorised team members.

  • We use security measures such as encryption and strong access controls.

  • Data is retained only for as long as necessary to fulfil the purposes above.

6. Sharing your data

We may share data with trusted third-party providers, such as:

  • Email or newsletter services (e.g. Mailchimp, Gmail).

  • Website hosting, CRM and analytics services (e.g. Framer, HubSpot, Google Analytics).

These providers are bound by GDPR-compliant agreements and only process data on our instructions.

7. Your rights under UK GDPR

You have the right to:

  • Access a copy of your personal data.

  • Correct inaccuracies in your data.

  • Request deletion of your data (“right to be forgotten”).

  • Object to certain types of processing.

  • Withdraw consent at any time (for marketing).

  • Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

To exercise any of these rights, email us at harry@veasy.co.uk.

8. Cookies

Our website uses cookies and similar technologies to improve functionality and analyse performance. You can manage or disable cookies in your browser settings.

9. Updates to this policy

We may update this policy from time to time. Any changes will be published on this page with a revised “last updated” date.